FAQs


How are the watercolours packaged?

All paints are wrapped in wax paper and a foil, then packaged in a bubble wrap envelope. 

Care instructions:

Carefully peel off the wrapper. Store paints in a cool and dry area away from heat and humidity. 

What are the watercolours made with?

  • Gum arabic
  • Distilled water
  • Glycerine
  • Natural Honey
  • Mica pigment

Are the watercolours vegan? 

My watercolours are made with natural honey, and thus are not vegan.

The colour isn't exactly the same as on screen?

Monitor and screen resolutions are all different and actual product colour may vary slightly from what you see on screen. 

Are the watercolours toxic?

No they are not, however I would not recommend eating them.

The colour I wanted is out of stock! Will you be restocking it?

Unless otherwise stated, I will restock colours that happen to sell out and become out of stock. If for some reason some of my ingredients and materials are either backordered or discontinued, I will post an update on the blog. Same applies for colours that are discontinued.

How long are production times for restocking?

My paints take an average 5-8 days to make and dry. I pour the paint into the pans in small layers at a time so they they can dry evenly. Each layer needs to be dry before I can pour the next, otherwise it might not dry properly. Once they are filled up and dried they will be relisted.

How long are processing times after an order has been placed?

Unless otherwise stated, processing times are about 2-5 business days.

How long are shipping times?

For information on shipping times and delays, as well as countries Canada Post ships to, please view our shipping information page.

Gift wrapping and packaging

Each order is gift wrapped! For additional inquiries on gift wrapping upgrades, please feel free to contact me.